Nordyx has two areas:
- Nordyx client area: your services, invoices, account details and support tickets.
- Game Panel: your game-server management area.
Use the Game Panel link or visit cp.nordyx.net directly. The panel has its own sign-in screen. If your service details offer a control-panel login button, you can also use that route.
Technical support is available 24/7. If you cannot sign in or your server is missing, open a Technical Support ticket. Include:
- The game and server name, plus the service ID or order number if available.
- The page or address where the problem happens.
- The exact error, when it occurred and your time zone.
- What you were trying to do and any recent changes.
A screenshot can help, but hide passwords, API keys, recovery codes and other private information. Keep replies about the same problem in the existing ticket so its history stays together.
