Sign in to your Nordyx account and open Billing.
- Invoices: open an invoice to check its status, amount and due date. Follow the payment options shown on that invoice.
- Payment Methods: review any saved payment methods and the management options available for them. The options depend on the payment provider.
- Mass Payment: use this when you want to pay multiple outstanding invoices together. Review the invoices and total before proceeding; the original invoices remain separate records.
Changing a saved default payment method does not automatically change the payment method assigned to an existing unpaid invoice. Open that invoice and check the available payment options.
If your payment provider shows a successful payment but the invoice is still unpaid, do not pay it again immediately. Open a Sales & Billing ticket with the invoice number, payment date and transaction reference. Do not include passwords or full card details.
